I haven’t heard that there’s a widespread problem between the Samsung Galaxy S9 Plus and the Spotify app but we have readers who reported that the app closes on its own while they’re using it or while they’re listening to music. I use Spotify everyday and I’ve encountered a couple of minor issues in the past that were fixed without me doing anything. What our readers reported could be just a minor issue with the app and we have to look into it for the benefit of those who contacted us regarding the said problem.
Coming to light is a crash-related issue with the popular music streaming app Spotify, wherein the app crashes on attempting to share a song/playlist. Reportedly, the recent Android app update (version 8.4.67.886) is to be blamed for triggering the crash issue, as complaints started pouring thereafter. Plan Premium Family Country UK Device Samsung Galaxy J5 Operating System Android Version 9 For the last five days I've been unable to use Spotify in the car and, afterwards, the app then crashes on my phone when I try to use it on its own. In the car I use the Android Auto app to listen to m. Hi, Spotify systematically crashes on my Android phone after 20 to 30 minutes of usage. Every single time. This started in mid February somewhen. The fist time it crashed during playing a long track (1h+ from Spotify - not my own). Since then it got worse and worse. For the past 2 weeks, it cras. The following solutions may help you fix the problem with Spotify app that keeps on crashing. First solution: Reboot your Galaxy S9+ If this is the first time that your phone is having issues with.
In this post, I will help you troubleshoot your Galaxy S9 Plus with some issues with Spotify app. We will look into each possibility and rule them out one after another until we can determine what the issue is all about. This way we can try to formulate a solution that may fix it for good. If you are one of our readers who contacted us or owners of any Android device for that matter who have similar issue, then continue reading as this article may help you one way or another.
Before anything else though, if you have other issues with your device, then visit our troubleshooting page for we have already addressed several common problems with this phone. Odds are that there are already existing solutions to your problems so just take time finding issues that are similar with yours. If you can’t find one or if you need further assistance, feel free to contact us by completing our Android issues questionnaire. Please provide us with as much information as possible so that it would also be easier for us to troubleshoot the problem. Don’t worry as we offer this service for free, so all you have to do is give us sufficient information about the problem.
How to troubleshoot Galaxy S9 Plus with Spotify app that keeps crashing
This problem is a pretty minor issue with the app or the firmware. Most of the cases like this I encountered before were fixed by one of the methods I listed down below. So, try to do the procedures and see what works for you…
First solution: Reboot your phone
Restarting your phone should be the first thing you need to do when dealing with app-related issues such as crashes and force closes. It’s because these issues could be just a result of a minor firmware problem or glitches, which can be fixed by a simple restart. If a normal reboot doesn’t fix the problem, however, try doing the forced reboot by pressing and holding the volume down button and the power key together for 10 seconds or more. Your device will reboot normally and once it becomes active, try opening Spotify to see if the problem is fixed. If still not, then move on to the next procedure.
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Second solution: Reset the Spotify app
Doing this will bring the app back to its original settings or configuration. A reset in apps means to clear their caches and data. If this this problem is indeed just a minor app issue, then this procedure can fix it. Here’s how you do it:
- From the Home screen, swipe up on an empty spot to open the Apps tray.
- Tap Settings > Apps.
- Find and tap Spotify.
- Tap Storage.
- Tap Clear cache.
- Tap Clear data and then tap OK.
- Reboot your phone.
If the problem continues after doing this, then the next solution has a higher probability of fixing it.
Third solution: Remove Spotify from your phone and reinstall it
This will make sure that all its associations with other apps and services will be removed from your device. Your downloaded tracks will be deleted when you uninstall the app but don’t worry, you can download them all back when the problem gets fixed. After successfully uninstalling Spotify, download it from the Play Store and reinstall it on your phone to make sure you have the latest version. Here’s how you do these things;
- From a Home screen, touch and swipe up or down to display all apps.
- From a Home screen, navigate: Settings > Apps.
- Tap App Manager.
- Locate then tap Spotify.
- Tap UNINSTALL.
- Review the notification then tap OK to confirm.
- Reboot your phone to refresh it’s memory and other connections.
- From a Home screen, touch and swipe up or down to display all apps.
- Tap Play Store.
- Type ‘spotify’ in the search box.
- Select Spotify then tap Install.
- To continue, review the required app permissions then tap Accept.
The first three solutions should be enough to fix a minor problem like this. However, if by any chance the issue continues to bug you and you badly need to use the app, then a reset would be worth it.
Fourth solution: Find out if it’s a server problem
I encountered one instance wherein the Spotify on my phones don’t work. I tried to access the web player and I couldn’t so that explained the reason why the app didn’t work on my devices. I had to wait an hour or two to be able to use the service again.
I want you to do this as well. If you have other devices where you installed Spotify on, then try the app from there to know if it’s working properly because if not, you might be experiencing a problem due to a server issue. Usually, you don’t have to do anything as the problem will be fixed in a matter of minutes or hours depending on how serious the problem is. However, if the app in your other devices works properly, then the problem could be with your phone. Try doing the next procedure.
Fifth solution: Try wiping the cache partition
This will delete and replace all system caches in your phone. It’s possible that the app crashes due to some corrupt system cache. Don’t worry as none of your files and data will be deleted if you did this:
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the device logo screen displays, release only the Power key
- When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times key to highlight ‘wipe cache partition.’
- Press the Power key to select.
- Press the Volume down key to highlight ‘yes’ and press the Power key to select.
- When the wipe cache partition is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
If Spotify is still crashing after doing this and you badly need to fix it, then a reset should be done.
Sixth solution: Backup your files and data and then reset your phone
A master reset is more than enough to solve app-related issues but if the issue continues after the third solution, then you have no other choice. However, make sure you backup your files and data as they will be deleted during the reset and you may not be able to retrieve them after.
After the backup, disable the Factory Reset Protection by removing your Google account from your phone so that you won’t be locked out after the reset. After doing all this, then you’re ready to do the master reset:
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
I hope that this guide can help you one way or another. If you have other concerns you want to share with us, feel free to contact us anytime or leave a comment below.
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We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. https://renewlu454.weebly.com/corsair-k70-rgb-mk2-spotify-profile-download-profiles.html. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.
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The error message “Unfortunately, Spotify has stopped” on your Samsung Galaxy S9 is just one of the signs of an app crash. Other signs may include immediate force closing of the app after opening or you may still be able to use the app for a few minutes before it closes on its own. Whatever signs you’re getting, it’s the same thing. You may be able to get rid of those signs by yourself by doing some basic troubleshooting procedures; that’s what I’m going to share with your in this post.
We will try to consider every possibility and rule them out one by one until the problem is fixed so that you may continue using Spotify and listen to your favorite playlists and tracks. Continue reading as this post may be able to help you one way or another.
Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our Galaxy S9 troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. https://renewlu454.weebly.com/blog/spotify-premium-free-win-10. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.
How to fix Samsung Galaxy S9 with Spotify that keeps crashing
Based on experience, I know this problem is pretty easy to fix and it’s actually not as complicated as it may seem. In fact, you can fix it immediately by removing the app from your device but that’s not really a solution, right? We want you to continue using Spotify because we know how much you love music. With all that being said, here’s what I suggest you do about this problem:
First solution: Reboot your phone
At this point, we don’t know yet why Spotify keeps crashing so we’ll try to rule out the possibility that it’s just a minor issue with either the app or the firmware. If it’s just a glitch then a reboot can fix it so hit that power key to restart your device. If Spotify still crashes after that, then try this:
- Press and hold the volume down and power buttons at the same time for 10 seconds or more.
Spotify Crashing Android
This procedure is what we call the Forced Reboot and it’s very effective in dealing with minor firmware and app-related issues. However, if the problem continues after this, then you should move on to the next procedure.
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Second solution: Clear cache and data of Spotify
This will bring the device back to its default settings or configuration. If this problem is limited to the app, then this solution is more than enough to fix it.
- From a Home screen, touch and swipe up or down to display all apps.
- From a Home screen, navigate: Settings > Apps.
- Tap App Manager.
- Locate then tap Spotify.
- Tap Storage.
- Tap CLEAR CACHE.
- Tap Cached data.
- Tap CLEAR.
Bear in mind that all your settings and preferences alone with downloaded music tracks will be deleted if you did this. You may have to log into your account again after this and redownload tracks you previously downloaded. If the problem still occurs after this, then try the next solution.
Third solution: Uninstall and reinstall Spotify
Instead of just updating the app to address possible compatibility issue between the app and firmware, it’s best that you remove the app completely from your phone and then reinstall it. Doing so will remove Spotify’s association with other apps and services and reinstalling it will make sure you have the latest version of the app.
- From a Home screen, touch and swipe up or down to display all apps.
- From a Home screen, navigate: Settings > Apps.
- Tap App Manager.
- Locate then tap Spotify.
- Tap UNINSTALL.
- Review the notification then tap OK to confirm.
- Reboot your phone to refresh it’s memory and other connections.
Now, to reinstall Spotify, follow these steps…
- From a Home screen, touch and swipe up or down to display all apps.
- Tap Play Store.
- Type ‘spotify’ in the search box.
- Select Spotify then tap Install.
- To continue, review the required app permissions then tap Accept.
These three procedures can surely fix this problem and make Spotify run smoothly on your phone again.
Third solution: Reset All Settings
You need to do this procedure if the previous methods failed to fix the problem. This will bring the phone back to its factory default settings without deleting your files and data. In other words, it’s safe for both your phone and files.
- From the Home screen, gap the Apps icon.
- Find and tap Settings.
- Tap Backup and reset.
- Tap Reset settings.
- Tap Reset Settings again to confirm your action.
Reset Settings returns the device to factory defaults with the exception of Security, Language and Accounts. It does not affect personal data and downloaded applications.
Spotify App Crashing
Fourth solution: Master reset
If, by any chance, the problem continues after doing the previous procedures, then it’s necessary to reset your device. But before you actually do that, make sure you make a backup of your important data and files, then follow these steps to reset your phone:
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
I hope that this troubleshooting guide can help you, somewhat. If you have other concerns, feel free to contact us or leave a comment below.
Connect with us
Spotify Crashing Ios
We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.
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